The appraisal of staff is a fundamental part of the manager’s or supervisor’s role. Appraisal is a cornerstone of effective management. Appraisal and feedback systems not only help organisations to review individual job performance, they also enable staff to identify and manage their own developmental needs. This course will equip you with the skills to conduct impactful appraisal sessions that drive individual and organisational success.
By the end of this course, the participants would have achieved the following:
 Collaborate with your team members to define specific, measurable, achievable, relevant, and time-bound (SMART) performance objectives.
 Create tailored development plans that address individual needs and align with organisational goals.
 Explore various methods to track and evaluate performance, ensuring accountability and progress.
 Utilise powerful questioning techniques to stimulate thoughtful discussion and uncover underlying issues.
 Develop your ability to listen attentively, understand perspectives, and respond empathetically.
 Provide objective and actionable feedback that motivates and empowers.
 Implement strategies to address performance gaps and improve overall effectiveness.

Who Should Attend
• HR Professionals
• Line Managers and Supervisors
• Team Leaders
• Corporate Management Development Officers