Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness

4,900,000.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness

4,900,000.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Course Duration

5 Days

Overview

Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.

People often ask:

  1. How can I maintain emotional control in the workplace?
  2. How can I respond to challenging situations calmly and rationally?
  3. How can I recognise emotional cues in others?

Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.

This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.

By attending this workshop, participants will:

  • Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
  • Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
  • Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
  • Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
  • Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
  • Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
  • Enhance Your Decision-Making: Make more informed and rational decisions.
  • Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness

Who Should Attend

  • Managers
  • Team Leaders
  • HR Professionals
  •  All Employees

Additional Information

Course Duration

5 Days

Students Love Us!

Loved by students
  • The sessions were very educating and eye opening! I look forward to putting to good use all i have learnt to improve processes organization.

    Mary Ogunpeju Avatar Mary Ogunpeju
  • Fantastic Training! Kola is a great teacher.

    Nkiru Umeh Avatar Nkiru Umeh
  • MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker

    Kabir Walker Avatar Kabir Walker
  • Excellent learning experience with Kola. I got my yellow badge in one sitting!!

    Uduak Effiong Avatar Uduak Effiong
  • Great training and great instructor. Very meticulous and professional. Happy to have been able to participate and learn

    O'Neil Rane Avatar O'Neil Rane

Overview

Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.

People often ask:

  1. How can I maintain emotional control in the workplace?
  2. How can I respond to challenging situations calmly and rationally?
  3. How can I recognise emotional cues in others?

Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.

This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.

By attending this workshop, participants will:

  • Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
  • Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
  • Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
  • Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
  • Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
  • Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
  • Enhance Your Decision-Making: Make more informed and rational decisions.
  • Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness

Who Should Attend

  • Managers
  • Team Leaders
  • HR Professionals
  •  All Employees

Additional Information

Course Duration

5 Days

Additional Information

Course Duration

5 Days

4,900,000.00

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  • The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.

    Robert Kato Avatar Robert Kato

    The facilitator "Mr Kola" was top notch

    Rafael Ariguzor Avatar Rafael Ariguzor

    Makeway Global is a highly professional organization. The quality of their materials, feedback and communication will push you to succeed

    Afolabi Odumuyiwa Avatar Afolabi Odumuyiwa
  • Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.

    Ozioma Cynthia Ughelu Avatar Ozioma Cynthia Ughelu

    They have a good grasp of all the trainings that they offer and support students to get their work out with great quality

    AKANDE AUGUSTINE Avatar AKANDE AUGUSTINE

    The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.

    Jide Babalola Avatar Jide Babalola
  • Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola

    I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay

    Paul Machona Avatar Paul Machona

    I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.

    mary apamo Avatar mary apamo
  • Fantastic tutor for a professional and well executed course. Focused tuition to support learning with a friendly and open platform for discussion. Highly recommend!

    Sam Ruark Avatar Sam Ruark

    At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.

    Aanuoluwapo S Avatar Aanuoluwapo S

    A good summary of Agile project management!

    Joshua Agbogidi Avatar Joshua Agbogidi
  • MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker

    Kabir Walker Avatar Kabir Walker

    The training sessions were involving and relevant to my workplace. post training support was also amaing

    Gigaloluwa Ilori Avatar Gigaloluwa Ilori

    The course is very well structured and was well delivered by the instructor.

    Wilhelmina Atitsogbi Avatar Wilhelmina Atitsogbi

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