Introduction to Stakeholder Communications – FD108

400,000.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Stakeholder Communications – FD108

400,000.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Overview

Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.

Indicative study time: 8 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Soft Skills

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Verbal communications:
    • Creating a clear and concise message
    • Voice and body language
    • Presentation skills
    • Effective questioning
  • Written communications
  • Behaviour in communication:
    • Personal styles
    • Personality types
    • Communication styles
  • Listening skills
  • Giving and receiving feedback:
    • Feedback framework
    • Dealing with conflict
  • Negotiation:
    • Negotiation process
    • Skills in conducting a negotiation
  • Personal planning:
    • Customer and stakeholder communications in your organisation
    • Evaluation of communications
    • Action planning

Contact training@makewayglobal.com to apply for this course.

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  • It opened my eyes to se new ways and methodologies of improving system processes

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  • The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.

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  • Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!

    Obele Godsfavour Avatar Obele Godsfavour
  • The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.

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  • Great time learning about The Lean Six Sigma

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Overview

Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.

Indicative study time: 8 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Soft Skills

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Verbal communications:
    • Creating a clear and concise message
    • Voice and body language
    • Presentation skills
    • Effective questioning
  • Written communications
  • Behaviour in communication:
    • Personal styles
    • Personality types
    • Communication styles
  • Listening skills
  • Giving and receiving feedback:
    • Feedback framework
    • Dealing with conflict
  • Negotiation:
    • Negotiation process
    • Skills in conducting a negotiation
  • Personal planning:
    • Customer and stakeholder communications in your organisation
    • Evaluation of communications
    • Action planning

Contact training@makewayglobal.com to apply for this course.

400,000.00

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  • Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.

    Ozioma Cynthia Ughelu Avatar Ozioma Cynthia Ughelu

    Fantastic tutor for a professional and well executed course. Focused tuition to support learning with a friendly and open platform for discussion. Highly recommend!

    Sam Ruark Avatar Sam Ruark

    The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.

    Robert Kato Avatar Robert Kato
  • Felicitation!!

    Marna Boyi Avatar Marna Boyi

    The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.

    Eniola Boluogun Avatar Eniola Boluogun

    I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay

    Paul Machona Avatar Paul Machona
  • Very interesting

    Adeola Adebanjo Avatar Adeola Adebanjo

    Great concept ! Looking forward to putting in practice! Very interactive teaching style! I highly recommend

    Lucy Kemboi Avatar Lucy Kemboi

    It opened my eyes to se new ways and methodologies of improving system processes

    Taiwo Aluko Avatar Taiwo Aluko
  • Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola

    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

    Chizuru Nwankwonta Avatar Chizuru Nwankwonta

    I am now Lean Six Sigma Yellow Belt certified. Thanks to MakeWay Global for training me. I will recommend MakeWay Global any day and any time to anyone. I am fully ready for my Green Belt certification training with MakeWay Global.

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  • Excellent learning experience with Kola. I got my yellow badge in one sitting!!

    Uduak Effiong Avatar Uduak Effiong

    Excellent training Instructors

    Bernard Okpe Avatar Bernard Okpe

    It was a very insightful training experience, the facilitator had a good grasp of the topic and concept and his delivery style is excellent!

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