A significant level of success with the Japanese management was the engagement in what has been known as Quality Control Circles (aka Quality Circles), which was started and popularised by the famous Professor Kaoru Ishikawa in Japan in the 1950s. Quality Circles are voluntary groups within an organisation whereby its members do similar work, and as such can fix problems amongst themselves because they have been empowered, within reasonable limits and overseeing, by management. The emphasis of Kaizen (known in English as ‘Continuous Improvement’) is implemented with this empowerment of these self-managing teams.
A study involving 100 business leaders (ThinkWise 2015 – Impact of team performance survey) revealed that team performance is the number 1 critical factor that impacts overall organisational value. It also revealed that high performing teams contribute most to improving organisational culture, staff retention, profitability and risk mitigation. The report points out that there are many factors conspiring against effective teamwork. In fact, 6 out of 10 senior executives reported that their own teams were underperforming! Albert Einstein said that, finding a solution to a problem is easy. The hard part is correctly identifying the problem. Many managers are more than able to fix team problems only if they knew what they were and what caused them. This unique workshop has been developed to facilitate a unique team intervention and generating deliberate action necessary to improve the overall team performance in the targeted areas.
At the workshop, amongst other topics, the participants will learn:
 How to develop teams
 People types
 Introduction to Quality Circles
 Team Charter
 Team Roles and Responsibilities
 Team Synergy
 Team evaluation
 Task allocation and delivery
 Team bonding

Who Should Attend
• Members of Board of Directors
• Business Executives
• Business Managers
• Company Secretaries
• Entrepreneurs