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Approved. Contents approved by the National Occupational Standards (UK)
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*All prices are excluding VAT
This course is to equip delegates with the knowledge and skills required to participate fully in Root Cause Analysis (RCA) projects involving the use of the basic tools by participants during the course. Ideally the RCA programme must be embedded into the organisation’s Quality Management System as being a core part of the Continuous Improvement process. It is very important that participants use the tools in practice to the point where they demonstrate their use in a real-life situation.
During the course, participants will be split into teams. Each team will select a project to run through the course, and it will finish with presentations by each team.
By the end of the course, participants will be able to:
Describe the purpose of Root Cause Analysis
Explain the purpose, content and interrelationships between the basic Root Cause Analysis quality improvement tools
Participate fully in Root Cause Analysis teamwork
Gather objective evidence, through effective interviewing, observation, sampling and note taking
Analyse and interpret information in order to determine conformance with requirements
Participate in presentations of completed projects, including writing valid, factual and value-adding project reports
Who Should Attend
• Project Board Members
• Managers
• Supervisors
• Team leaders and team members
• Programme & Project Managers
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After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com