Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness

£2,750.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness

£2,750.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Overview

Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.

People often ask:

  1. How can I maintain emotional control in the workplace?
  2. How can I respond to challenging situations calmly and rationally?
  3. How can I recognise emotional cues in others?

Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.

This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.

By attending this workshop, participants will:

  • Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
  • Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
  • Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
  • Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
  • Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
  • Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
  • Enhance Your Decision-Making: Make more informed and rational decisions.
  • Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness

Who Should Attend

  • Managers
  • Team Leaders
  • HR Professionals
  •  All Employees

Students Love Us!

Loved by students
  • Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!

    Obele Godsfavour Avatar Obele Godsfavour
  • Very interesting

    Adeola Adebanjo Avatar Adeola Adebanjo
  • Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola
  • I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola

    Karima Loucif Avatar Karima Loucif
  • The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.

    Eniola Boluogun Avatar Eniola Boluogun

Overview

Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.

People often ask:

  1. How can I maintain emotional control in the workplace?
  2. How can I respond to challenging situations calmly and rationally?
  3. How can I recognise emotional cues in others?

Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.

This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.

By attending this workshop, participants will:

  • Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
  • Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
  • Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
  • Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
  • Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
  • Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
  • Enhance Your Decision-Making: Make more informed and rational decisions.
  • Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness

Who Should Attend

  • Managers
  • Team Leaders
  • HR Professionals
  •  All Employees

£2,750.00

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  • The training sessions were involving and relevant to my workplace. post training support was also amaing

    Gigaloluwa Ilori Avatar Gigaloluwa Ilori

    A good summary of Agile project management!

    Joshua Agbogidi Avatar Joshua Agbogidi

    The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.

    Robert Kato Avatar Robert Kato
  • They have a good grasp of all the trainings that they offer and support students to get their work out with great quality

    AKANDE AUGUSTINE Avatar AKANDE AUGUSTINE

    Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola

    It was a very insightful training experience, the facilitator had a good grasp of the topic and concept and his delivery style is excellent!

    ADEBOLA SURAKAT Avatar ADEBOLA SURAKAT
  • MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker

    Kabir Walker Avatar Kabir Walker

    The facilitator "Mr Kola" was top notch

    Rafael Ariguzor Avatar Rafael Ariguzor

    Excellent training Instructors

    Bernard Okpe Avatar Bernard Okpe
  • The sessions were very educating and eye opening! I look forward to putting to good use all i have learnt to improve processes organization.

    Mary Ogunpeju Avatar Mary Ogunpeju

    Thoroughly enlightening

    Sandra Okonkwo Avatar Sandra Okonkwo

    They have a good grasp of all the trainings that they offer and support students to get their work out with great quality

    AKANDE AUGUSTINE Avatar AKANDE AUGUSTINE
  • Delivered with exceptional quality

    Adedayo Adeyeba Avatar Adedayo Adeyeba

    A great eye opener and a motivation for continuous improvement praticability

    Kunle Akinbowale Avatar Kunle Akinbowale

    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

    Chizuru Nwankwonta Avatar Chizuru Nwankwonta