OPERATIONAL EXCELLENCE IS MORE THAN EFFICIENCY
September 8, 2026
Effective Appraisals and Feedback Techniques for Performance Management
₦4,900,000.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Effective Appraisals and Feedback Techniques for Performance Management
₦4,900,000.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Additional Information
| Course Duration | 5 Days |
|---|
Overview
The appraisal of staff is a fundamental part of the manager’s or supervisor’s role. Appraisal is a cornerstone of effective management. Appraisal and feedback systems not only help organisations to review individual job performance, they also enable staff to identify and manage their own developmental needs. This course will equip you with the skills to conduct impactful appraisal sessions that drive individual and organisational success.
By the end of this course, the participants would have achieved the following:
- Collaborate with your team members to define specific, measurable, achievable, relevant, and time-bound (SMART) performance objectives.
- Create tailored development plans that address individual needs and align with organisational goals.
- Explore various methods to track and evaluate performance, ensuring accountability and progress.
- Utilise powerful questioning techniques to stimulate thoughtful discussion and uncover underlying issues.
- Develop your ability to listen attentively, understand perspectives, and respond empathetically.
- Provide objective and actionable feedback that motivates and empowers.
- Implement strategies to address performance gaps and improve overall effectiveness.
Who Should Attend
- HR Professionals
- Line Managers and Supervisors
- Team Leaders
- Corporate Management Development Officers
Additional Information
| Course Duration | 5 Days |
|---|
Students Love Us!
The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.
Jide Babalola
The training sessions were involving and relevant to my workplace. post training support was also amaing
Gigaloluwa Ilori
I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola
Karima Loucif
A great eye opener and a motivation for continuous improvement praticability
Kunle Akinbowale
Very quality, professional, really awesome and interactive learning experience. Thanks a lot @makewayglobal
Israel Akowe
Overview
The appraisal of staff is a fundamental part of the manager’s or supervisor’s role. Appraisal is a cornerstone of effective management. Appraisal and feedback systems not only help organisations to review individual job performance, they also enable staff to identify and manage their own developmental needs. This course will equip you with the skills to conduct impactful appraisal sessions that drive individual and organisational success.
By the end of this course, the participants would have achieved the following:
- Collaborate with your team members to define specific, measurable, achievable, relevant, and time-bound (SMART) performance objectives.
- Create tailored development plans that address individual needs and align with organisational goals.
- Explore various methods to track and evaluate performance, ensuring accountability and progress.
- Utilise powerful questioning techniques to stimulate thoughtful discussion and uncover underlying issues.
- Develop your ability to listen attentively, understand perspectives, and respond empathetically.
- Provide objective and actionable feedback that motivates and empowers.
- Implement strategies to address performance gaps and improve overall effectiveness.
Who Should Attend
- HR Professionals
- Line Managers and Supervisors
- Team Leaders
- Corporate Management Development Officers
Additional Information
| Course Duration | 5 Days |
|---|
MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker
Kabir Walker
I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.
mary apamo
The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.
Eniola Boluogun
Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.
Ozioma Cynthia Ughelu
Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!
Obele Godsfavour
The training was thorough and the class was interesting. Nice work Kola!!
Adetola Adepoju
The training sessions were involving and relevant to my workplace. post training support was also amaing
Gigaloluwa Ilori
Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.
Ozioma Cynthia Ughelu
The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.
Great concept ! Looking forward to putting in practice! Very interactive teaching style! I highly recommend
Lucy Kemboi
A good summary of Agile project management!
Joshua Agbogidi
Very quality, professional, really awesome and interactive learning experience. Thanks a lot @makewayglobal
Makeway Global is a highly professional organization. The quality of their materials, feedback and communication will push you to succeed
Afolabi Odumuyiwa
Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..
Fiyinfoluwa Bamigbola
Fantastic tutor for a professional and well executed course. Focused tuition to support learning with a friendly and open platform for discussion. Highly recommend!
Sam Ruark
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After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
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