Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness

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Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness

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*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Course Duration

5 Days

Overview

Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.

People often ask:

  1. How can I maintain emotional control in the workplace?
  2. How can I respond to challenging situations calmly and rationally?
  3. How can I recognise emotional cues in others?

Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.

This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.

By attending this workshop, participants will:

  • Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
  • Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
  • Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
  • Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
  • Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
  • Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
  • Enhance Your Decision-Making: Make more informed and rational decisions.
  • Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness

Who Should Attend

  • Managers
  • Team Leaders
  • HR Professionals
  •  All Employees

Additional Information

Course Duration

5 Days

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Overview

Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.

People often ask:

  1. How can I maintain emotional control in the workplace?
  2. How can I respond to challenging situations calmly and rationally?
  3. How can I recognise emotional cues in others?

Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.

This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.

By attending this workshop, participants will:

  • Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
  • Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
  • Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
  • Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
  • Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
  • Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
  • Enhance Your Decision-Making: Make more informed and rational decisions.
  • Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness

Who Should Attend

  • Managers
  • Team Leaders
  • HR Professionals
  •  All Employees

Additional Information

Course Duration

5 Days

Additional Information

Course Duration

5 Days

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    Very interesting

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    I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay

    Paul Machona Avatar Paul Machona

    Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola
  • They have a good grasp of all the trainings that they offer and support students to get their work out with great quality

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    The training was fantastic and interractive

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