Approximately 10% of manufacturing costs are due to inspection, Further, 90% of inspection is visual, uses no mechanical aids of any kind, and the average inspector will miss about 10% of defects! This is regardless of how well designed the task might be or how motivated the inspector. Due to task related factors discussed in the course, in many instances the inspector will miss substantially more than the 10% suggested, and even figures as high as 90% are by no means rare. The reasons are both due to the individual and to the design of the inspection operation. Whilst the topic is the subject of deep scientific research to PhD level, this popular short course has been designed to put the subject in everyday language and will enable those concerned to introduce methods which will make considerable improvements to inspection performance. By the end of the course, participants will achieve:  Potential improvements in inspection performance  A corresponding reduction in risks of Product Liability and Health and Safety related incidents that result from the inadvertent distribution of defective products.  An avoidance of product recalls due to flawed inspection activities that may prove fatal to any organisation At the workshop, amongst other topics, the participants will be able to:  Obtain an awareness of the fallibility of the human inspector  Learn how they might evaluate inspection performance in their own organisations  Learn how inspection performance may be improved through the use of the continuous improvement process Who Should Attend • Those responsible for ensuring quality and overall operational efficiency • Those concerned with workplace ergonomics, job design • Those engaged in the visual inspection of work-related activities