Description
Effective Communication
It is not unusual that the parties to a communiqué can be dismissed with completely different levels of understanding. Communication, through the various methods of speaking, writing and even body signals, is essential to the productivity of an organisation. In addition, the use of proper grammar cannot be over-emphasised. The ability to communicate effectively is a key skill; communication and social interaction are fundamental to business success. This event is designed to develop your capability in delivering positive and persuasive communications in both the written and spoken form.
People often ask us:
- I struggle to get the response I want; is it the way I communicate my message?
- Why can’t I always pick up on what others are trying to say?
- How do I enhance my communication skills so that my colleagues and managers value my input to discussions?
- Can I learn to adapt my communication style to best suit the situation and get better results?
During this three-day workshop, we will focus on business writing, proposal development, report writing as well as public/professional speaking, emphasising presentation skills. Communicating efficiently can be the difference between achieving your objective, or otherwise. This is an interactive course that requires effective communication throughout. We will work to enhance your skills – improve communication, improve relationships, improve results!
Over the course of the training, you will learn ways to make your communication count. You will discover how to plan and structure your written communication, as well as how to speak and write good and clear English, even whilst under pressure. You will gain invaluable preparatory skills that will include editing and proofreading skills, which help to improve your documents and ensure that they are free from errors as far as possible.
Who will the course benefit?
This course is for all levels and is ideal for anyone who wishes to enhance their communication skills.
Benefits to the Delegates
At the workshop, amongst other topics, the participants will:
- learn the importance of effective communication and taking responsibility for it in the workplace
- learn verbal and non-verbal communication and how they are used
- learn forms of effective written communication: letters, reports, proposals, and reports
- determine the setting and clarity of the communication objective
- learn effective reading skills and listening techniques that will help guide the communication that follows
- embrace a systematic and logical approach to communication
- learn how to best use illustrations, charts, graphs and tables
- learn the basics of taking meeting minutes
- understand the rudiments of editing and proofreading documents
- have the opportunity to practise speaking publicly, including the use of presentation skills to enhance communication
- explore better use of Microsoft Word to write properly
- be able to build confidence such that it will aid open and free communication with some assertiveness
