Are the Goals you create clear to your Employees?
January 12, 2026
Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness
₦275,000.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Emotional Intelligence in the Workplace: Boost Performance, Empathy, and Team Effectiveness
₦275,000.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Overview
Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.
People often ask:
- How can I maintain emotional control in the workplace?
- How can I respond to challenging situations calmly and rationally?
- How can I recognise emotional cues in others?
Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.
This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.
By attending this workshop, participants will:
- Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
- Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
- Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
- Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
- Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
- Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
- Enhance Your Decision-Making: Make more informed and rational decisions.
- Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness
Who Should Attend
- Managers
- Team Leaders
- HR Professionals
- All Employees
Students Love Us!
I am now Lean Six Sigma Yellow Belt certified. Thanks to MakeWay Global for training me. I will recommend MakeWay Global any day and any time to anyone. I am fully ready for my Green Belt certification training with MakeWay Global.
Afuamhen Albert
A great eye opener and a motivation for continuous improvement praticability
Kunle Akinbowale
This has been a fantastic experience for our organization. Incredible knowledge of Lean Six Sigma by the facilitator.
energy training
I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.
mary apamo
A good summary of Agile project management!
Joshua Agbogidi
Overview
Emotional intelligence is a key factor in success, as demonstrated by groundbreaking research. Individuals with high emotional intelligence are better equipped to navigate the challenges of the workplace with an optimistic outlook. They are more resilient, build stronger relationships, and are adept at resolving conflicts.
People often ask:
- How can I maintain emotional control in the workplace?
- How can I respond to challenging situations calmly and rationally?
- How can I recognise emotional cues in others?
Given the increasing importance of emotional intelligence in recruitment, developing this skill is essential for professional success. The good news is that emotional intelligence is not fixed, and many people are actively seeking ways to enhance their emotional intelligence.
This thought-provoking and practical workshop will encourage you to reflect on your own emotional intelligence and provide you with strategies to develop this critical skill.
By attending this workshop, participants will:
- Enhance Self-Awareness: Gain a deeper understanding of your own emotions and how they impact your behaviour.
- Improve Interpersonal Relationships: Build stronger relationships with colleagues, clients, and loved ones.
- Manage Stress Effectively: Develop strategies to cope with stress and maintain emotional balance.
- Resolve Conflicts Constructively: Learn effective conflict resolution techniques.
- Boost Your Leadership Skills: Become a more empathetic and inspiring leader.
- Increase Your Resilience: Develop the ability to bounce back from setbacks and challenges.
- Enhance Your Decision-Making: Make more informed and rational decisions.
- Improve Your Communication Skills: Learn to deliver with clarity, empathy, and persuasiveness
Who Should Attend
- Managers
- Team Leaders
- HR Professionals
- All Employees
Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.
Ozioma Cynthia Ughelu
The facilitator "Mr Kola" was top notch
Rafael Ariguzor
Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!
Obele Godsfavour
Thoroughly enlightening
Sandra Okonkwo
The facilitator "Mr Kola" was top notch
Rafael Ariguzor
Great training and great instructor. Very meticulous and professional. Happy to have been able to participate and learn
O'Neil Rane
Great learning experience!
Gassia Assadourian
The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.
Eniola Boluogun
Great concept ! Looking forward to putting in practice! Very interactive teaching style! I highly recommend
Lucy Kemboi
Excellent learning experience with Kola. I got my yellow badge in one sitting!!
Uduak Effiong
This has been a fantastic experience for our organization. Incredible knowledge of Lean Six Sigma by the facilitator.
energy training
A good summary of Agile project management!
The training delivered by Kola Olutimehin was superb and excellent, he is such a talented trainer in Lean six sigma.
Bolatito Babafemi
Makeway Global is a highly professional organization. The quality of their materials, feedback and communication will push you to succeed
Afolabi Odumuyiwa
The training sessions were involving and relevant to my workplace. post training support was also amaing
Gigaloluwa Ilori
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Clients
After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
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