Introduction to Problem Solving – FD102
£300.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Introduction to Problem Solving – FD102
£300.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Overview
Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Area: Process Improvement
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
- Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
- Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
- Working as a team member with the following tools:
- Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
- Tools for root cause analysis (cause/effect Diagram, 5Whys)
- Solution generation (selection matrices)
- Evaluation of solutions (PDCA & risk assessment)
- Implementation of solutions (standardisation, monitoring, follow up)
Contact training@makewayglobal.com to apply for this course.
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It opened my eyes to se new ways and methodologies of improving system processes
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Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.
Ozioma Cynthia Ughelu
The training was fantastic and interractive
Opeyemi Akintola
Great learning experience!
Gassia Assadourian
Overview
Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Area: Process Improvement
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
- Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
- Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
- Working as a team member with the following tools:
- Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
- Tools for root cause analysis (cause/effect Diagram, 5Whys)
- Solution generation (selection matrices)
- Evaluation of solutions (PDCA & risk assessment)
- Implementation of solutions (standardisation, monitoring, follow up)
Contact training@makewayglobal.com to apply for this course.
Fantastic Training! Kola is a great teacher.
Nkiru Igwe
Very practical learning experience
Olanrewaju Ibidapo
Fantastic Training! Kola is a great teacher.
Nkiru Umeh
The facilitator "Mr Kola" was top notch
Rafael Ariguzor
Thoroughly enlightening
Sandra Okonkwo
Very interesting
Adeola Adebanjo
A good summary of Agile project management!
Joshua Agbogidi
The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.
Robert Kato
Knowledgeable facilitator. Very practical
Efe Michael Denedo
I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay
Paul Machona
MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker
Kabir Walker
Great learning experience!
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Clients
After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
