Introduction to Problem Solving – FD102

400,000.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Problem Solving – FD102

400,000.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

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  • Delivered with exceptional quality

    Adedayo Adeyeba Avatar Adedayo Adeyeba
  • The training sessions were involving and relevant to my workplace. post training support was also amaing

    Gigaloluwa Ilori Avatar Gigaloluwa Ilori
  • Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

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  • Fantastic Training! Kola is a great teacher.

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Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

400,000.00

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  • The sessions were very educating and eye opening! I look forward to putting to good use all i have learnt to improve processes organization.

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    The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.

    Eniola Boluogun Avatar Eniola Boluogun

    A great eye opener and a motivation for continuous improvement praticability

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    MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker

    Kabir Walker Avatar Kabir Walker

    It opened my eyes to se new ways and methodologies of improving system processes

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  • Great training and great instructor. Very meticulous and professional. Happy to have been able to participate and learn

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    Felicitation!!

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    Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.

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  • I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.

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    It was a very insightful training experience, the facilitator had a good grasp of the topic and concept and his delivery style is excellent!

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    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

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