MakeWay (hereinafter referred to as the “company”, “MakeWay Global”, “we”, “us”, and “our”) provides training and consulting services to various clients. These terms and conditions are provided to our prospective clients prior to making purchases. Should you have any questions, please contact us at [email protected].
Cancellations and Changes made by MakeWay
If for any reason (including but not limited to transit delays beyond the control of MakeWay) courseware does not arrive on time for the course we will commit to replacing it at the earliest opportunity and make best endeavours to make temporary materials accessible, as required, to continue the learning programme. Refunds will not be granted for transit-related delays beyond the control of MakeWay.
Non-attendance of any course for any reason whatsoever is deemed to be a cancellation without notice and payment is due in full. A multiple course booking is when more than one course is confirmed that may make up part of a certification e.g. Business Analysis Diploma, ITIL® Expert, TOGAF® Certification, Lean Six Sigma Black Belt etc. Part attendance of a course is when a Client does not continue to the full course completion. In this situation the Client will not be entitled to any refund for courses or part of courses that were not attended, this will be deemed as non-attendance.
MakeWay reserves the right to refuse admission to any person whom it considers in its absolute discretion to be unsuitable for the training programme.
In all cases the booker must bring these terms and conditions to the attention of delegates attending the event, if booking on their behalf. It is the booker’s responsibility to ensure that the delegates receive all the relevant information, including the post payment email, course and venue updates and that they meet the eligibility and published prerequisite requirements.
It is the Client’s responsibility to provide all facilities, equipment, and setup required for the trainer to deliver the training. MakeWay reserves the right to cancel or discontinue the course if, in the trainer’s opinion, the venue, equipment, or conditions are unsuitable.
All intellectual property rights for all course materials shall remain the property of MakeWay. The Client agrees not to reproduce, disseminate, sell, hire, lend, or copy the course materials or use them except for the purpose of personal reference. MakeWay warrants that it will not knowingly include any copyright material in its course materials without licence, consent, or attribution.
Personal belongings or items belonging to a Client that are brought into a training course by the aforementioned delegate, are the sole responsibility of the Client. MakeWay accepts no responsibility for the items or any loss or damage that may occur during the course.
For 12 months following either the invoice date or the date of course delivery, of any contract carried out for the Client by MakeWay or an associate company of MakeWay, the Client, will not directly nor indirectly employ or solicit for employment any employee of MakeWay. If the Client breaches this clause, MakeWay shall be entitled to recover from the Client a fee of 50% of the gross annual salary of the employee of MakeWay solicited for employment.
MakeWay may assign its interests in all or part of this agreement. The Client may not assign or transfer this contract without the express written permission of a Director of MakeWay.
No deviation from these terms and conditions will be allowed without the express written permission of a Director of MakeWay. No communication either verbal or printed on our websites will override these Terms and Conditions. If, in any case, any of these conditions shall be held to be invalid or shall not apply, the contract and the other conditions shall remain in force and effect. These Terms and Conditions override all terms raised on a PO by a client.
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