Introduction to Problem Solving – FD102

500,000.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Problem Solving – FD102

500,000.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

Additional Information

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  • A good summary of Agile project management!

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  • Fantastic Training! Kola is a great teacher.

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Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

Additional Information

Additional Information

500,000.00

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    A great eye opener and a motivation for continuous improvement praticability

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    Very practical learning experience

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    It opened my eyes to se new ways and methodologies of improving system processes

    Taiwo Aluko Avatar Taiwo Aluko
  • The course is very well structured and was well delivered by the instructor.

    Wilhelmina Atitsogbi Avatar Wilhelmina Atitsogbi

    Fantastic Training! Kola is a great teacher.

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    I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola

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    Excellent learning experience with Kola. I got my yellow badge in one sitting!!

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    The facilitator "Mr Kola" was top notch

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