Introduction to Problem Solving – FD102
£300.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Introduction to Problem Solving – FD102
£300.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Overview
Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Area: Process Improvement
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
- Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
- Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
- Working as a team member with the following tools:
- Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
- Tools for root cause analysis (cause/effect Diagram, 5Whys)
- Solution generation (selection matrices)
- Evaluation of solutions (PDCA & risk assessment)
- Implementation of solutions (standardisation, monitoring, follow up)
Contact training@makewayglobal.com to apply for this course.
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Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.
Ozioma Cynthia Ughelu
Great training and great instructor. Very meticulous and professional. Happy to have been able to participate and learn
O'Neil Rane
The training delivered by Kola Olutimehin was superb and excellent, he is such a talented trainer in Lean six sigma.
Bolatito Babafemi
Fantastic Training! Kola is a great teacher.
Nkiru Umeh
MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker
Kabir Walker
Overview
Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Area: Process Improvement
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
- Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
- Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
- Working as a team member with the following tools:
- Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
- Tools for root cause analysis (cause/effect Diagram, 5Whys)
- Solution generation (selection matrices)
- Evaluation of solutions (PDCA & risk assessment)
- Implementation of solutions (standardisation, monitoring, follow up)
Contact training@makewayglobal.com to apply for this course.
The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.
Jide Babalola
The training sessions were involving and relevant to my workplace. post training support was also amaing
Gigaloluwa Ilori
At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.
Aanuoluwapo S
Fantastic Training! Kola is a great teacher.
Nkiru Igwe
A good summary of Agile project management!
Joshua Agbogidi
Fantastic Training! Kola is a great teacher.
It opened my eyes to se new ways and methodologies of improving system processes
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I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola
Karima Loucif
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Karima Loucif
I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay
Paul Machona
The training sessions were involving and relevant to my workplace. post training support was also amaing
Gigaloluwa Ilori
Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.
Ozioma Cynthia Ughelu
Felicitation!!
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Clients
After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
