Introduction to Problem Solving – FD102

500,000.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Problem Solving – FD102

500,000.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Course Duration

4 weeks / 16 hours

Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

Students Love Us!

Loved by students
  • Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!

    Obele Godsfavour Avatar Obele Godsfavour
  • The training sessions were involving and relevant to my workplace. post training support was also amaing

    Gigaloluwa Ilori Avatar Gigaloluwa Ilori
  • The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.

    Eniola Boluogun Avatar Eniola Boluogun
  • The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.

    Jide Babalola Avatar Jide Babalola
  • Fantastic Training! Kola is a great teacher.

    Nkiru Umeh Avatar Nkiru Umeh

Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

Additional Information

Course Duration

4 weeks / 16 hours

500,000.00

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  • This has been a fantastic experience for our organization. Incredible knowledge of Lean Six Sigma by the facilitator.

    energy training Avatar energy training

    The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.

    Robert Kato Avatar Robert Kato

    At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.

    Aanuoluwapo S Avatar Aanuoluwapo S
  • At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.

    Aanuoluwapo S Avatar Aanuoluwapo S

    Very quality, professional, really awesome and interactive learning experience. Thanks a lot @makewayglobal

    Israel Akowe Avatar Israel Akowe

    The facilitator "Mr Kola" was top notch

    Rafael Ariguzor Avatar Rafael Ariguzor
  • It was a very insightful training experience, the facilitator had a good grasp of the topic and concept and his delivery style is excellent!

    ADEBOLA SURAKAT Avatar ADEBOLA SURAKAT

    The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.

    Jide Babalola Avatar Jide Babalola

    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

    Chizuru Nwankwonta Avatar Chizuru Nwankwonta
  • The sessions were very educating and eye opening! I look forward to putting to good use all i have learnt to improve processes organization.

    Mary Ogunpeju Avatar Mary Ogunpeju

    Fantastic tutor for a professional and well executed course. Focused tuition to support learning with a friendly and open platform for discussion. Highly recommend!

    Sam Ruark Avatar Sam Ruark

    Makeway Global is a highly professional organization. The quality of their materials, feedback and communication will push you to succeed

    Afolabi Odumuyiwa Avatar Afolabi Odumuyiwa
  • The training sessions were involving and relevant to my workplace. post training support was also amaing

    Gigaloluwa Ilori Avatar Gigaloluwa Ilori

    Makeway Global is a highly professional organization. The quality of their materials, feedback and communication will push you to succeed

    Afolabi Odumuyiwa Avatar Afolabi Odumuyiwa

    A good summary of Agile project management!

    Joshua Agbogidi Avatar Joshua Agbogidi