Introduction to Problem Solving – FD102

$400.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Problem Solving – FD102

$400.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Course Duration

4 weeks / 16 hours

Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

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  • I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola

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  • I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.

    mary apamo Avatar mary apamo
  • I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay

    Paul Machona Avatar Paul Machona
  • It was a very insightful training experience, the facilitator had a good grasp of the topic and concept and his delivery style is excellent!

    ADEBOLA SURAKAT Avatar ADEBOLA SURAKAT
  • They have a good grasp of all the trainings that they offer and support students to get their work out with great quality

    AKANDE AUGUSTINE Avatar AKANDE AUGUSTINE

Overview

Gain a thorough introduction to the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Problem Solving.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Area: Process Improvement

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Problem definition, scope (Is/Is Not, Description structures, customer/stakeholder requirements)
  • Understanding how to gather data about customer requirements using focus groups, face to face interviews, questionnaires, interviews and observation
  • Risk identification and key tools for risk analysis (Risk register, risk matrix, PDPC and FMEA)
  • Working as a team member with the following tools:
    • Tools to understand current conditions (flowcharts, check sheets, stratification, Pareto charts)
    • Tools for root cause analysis (cause/effect Diagram, 5Whys)
    • Solution generation (selection matrices)
    • Evaluation of solutions (PDCA & risk assessment)
    • Implementation of solutions (standardisation, monitoring, follow up)

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

Additional Information

Course Duration

4 weeks / 16 hours

$400.00

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  • The facilitator "Mr Kola" was top notch

    Rafael Ariguzor Avatar Rafael Ariguzor

    A great eye opener and a motivation for continuous improvement praticability

    Kunle Akinbowale Avatar Kunle Akinbowale

    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

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  • Delivered with exceptional quality

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    MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker

    Kabir Walker Avatar Kabir Walker

    Very interesting

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  • Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.

    Ozioma Cynthia Ughelu Avatar Ozioma Cynthia Ughelu

    Knowledgeable facilitator. Very practical

    Efe Michael Denedo Avatar Efe Michael Denedo

    I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.

    mary apamo Avatar mary apamo
  • At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.

    Aanuoluwapo S Avatar Aanuoluwapo S

    I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola

    Karima Loucif Avatar Karima Loucif

    They have a good grasp of all the trainings that they offer and support students to get their work out with great quality

    AKANDE AUGUSTINE Avatar AKANDE AUGUSTINE
  • Great concept ! Looking forward to putting in practice! Very interactive teaching style! I highly recommend

    Lucy Kemboi Avatar Lucy Kemboi

    I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola

    Karima Loucif Avatar Karima Loucif

    Excellent training Instructors

    Bernard Okpe Avatar Bernard Okpe