Introduction to Product and Service Management – FD105
₦500,000.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Introduction to Product and Service Management – FD105
₦500,000.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
Overview
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and delegates will develop the capability to participate as a member of a team in the application of the key tools.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Product and Services Management.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Product and Service
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Benefits of product and service management, quality planning and relationship to ISO 9001 and TS 16949
- Introduction to the product lifecycle stages and methodology
- Role of the Product/Service Manager
- Introduction to market analysis, benchmarking, and understanding customer requirements
- Innovation stage process:
- Stage process (methodology)
- Idea generation, screening and product/service selection
- Product/service requirements document
- Business review process
- Stakeholder management
- Concept stage process:
- Stage process (methodology)
- Writing a business case
- Critical success factors (CSF)
- Product/service forecast and trend analysis
- Cost and value analysis
- Development stage process:
- Stage process (methodology)
- Introduction to prototyping, piloting and evaluation methods
- Introduction to quality function deployment
- Introduction to quality planning for the supply chain
- Launch stage process:
- Stage process (methodology)
- Introduction to launch planning
- Production/Service Stage process:
- Stage process (methodology)
- Role of process management and continual improvement
- Withdrawal stage processes:
- Stage process (methodology)
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
Students Love Us!
A good summary of Agile project management!
Joshua Agbogidi
Great time learning about The Lean Six Sigma
AKINYEDE ADEDOYIN
Fantastic Training! Kola is a great teacher.
Nkiru Igwe
Excellent training Instructors
Bernard Okpe
It was a very insightful training experience, the facilitator had a good grasp of the topic and concept and his delivery style is excellent!
ADEBOLA SURAKAT
STRATEGY MUST REACH THE WORK: WHY ORGANISATIONAL ALIGNMENT MATTERS
CONTINUOUS IMPROVEMENT IS NOT JUST A BUSINESS STRATEGY
WHY ORGANISATIONAL EXCELLENCE BEGINS WITH EMPOWERED PEOPLE
Overview
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and delegates will develop the capability to participate as a member of a team in the application of the key tools.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Product and Services Management.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Product and Service
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Benefits of product and service management, quality planning and relationship to ISO 9001 and TS 16949
- Introduction to the product lifecycle stages and methodology
- Role of the Product/Service Manager
- Introduction to market analysis, benchmarking, and understanding customer requirements
- Innovation stage process:
- Stage process (methodology)
- Idea generation, screening and product/service selection
- Product/service requirements document
- Business review process
- Stakeholder management
- Concept stage process:
- Stage process (methodology)
- Writing a business case
- Critical success factors (CSF)
- Product/service forecast and trend analysis
- Cost and value analysis
- Development stage process:
- Stage process (methodology)
- Introduction to prototyping, piloting and evaluation methods
- Introduction to quality function deployment
- Introduction to quality planning for the supply chain
- Launch stage process:
- Stage process (methodology)
- Introduction to launch planning
- Production/Service Stage process:
- Stage process (methodology)
- Role of process management and continual improvement
- Withdrawal stage processes:
- Stage process (methodology)
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
Great training and great instructor. Very meticulous and professional. Happy to have been able to participate and learn
O'Neil Rane
Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!
Obele Godsfavour
Fantastic tutor for a professional and well executed course. Focused tuition to support learning with a friendly and open platform for discussion. Highly recommend!
Sam Ruark
I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola
Karima Loucif
At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.
Aanuoluwapo S
Thoroughly enlightening
Sandra Okonkwo
The facilitator "Mr Kola" was top notch
Rafael Ariguzor
I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.
mary apamo
The training was fantastic and interractive
Opeyemi Akintola
Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!
Obele Godsfavour
Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.
Chizuru Nwankwonta
Fantastic Training! Kola is a great teacher.
Nkiru Umeh
Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.
Chizuru Nwankwonta
Excellent learning experience with Kola. I got my yellow badge in one sitting!!
Uduak Effiong
Knowledgeable facilitator. Very practical
Efe Michael Denedo
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After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
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TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
