WHY ORGANISATIONAL EXCELLENCE BEGINS WITH EMPOWERED PEOPLE
September 14, 2026
Introduction to Product and Service Management – FD105
₦500,000.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Introduction to Product and Service Management – FD105
₦500,000.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
Overview
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and delegates will develop the capability to participate as a member of a team in the application of the key tools.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Product and Services Management.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Product and Service
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Benefits of product and service management, quality planning and relationship to ISO 9001 and TS 16949
- Introduction to the product lifecycle stages and methodology
- Role of the Product/Service Manager
- Introduction to market analysis, benchmarking, and understanding customer requirements
- Innovation stage process:
- Stage process (methodology)
- Idea generation, screening and product/service selection
- Product/service requirements document
- Business review process
- Stakeholder management
- Concept stage process:
- Stage process (methodology)
- Writing a business case
- Critical success factors (CSF)
- Product/service forecast and trend analysis
- Cost and value analysis
- Development stage process:
- Stage process (methodology)
- Introduction to prototyping, piloting and evaluation methods
- Introduction to quality function deployment
- Introduction to quality planning for the supply chain
- Launch stage process:
- Stage process (methodology)
- Introduction to launch planning
- Production/Service Stage process:
- Stage process (methodology)
- Role of process management and continual improvement
- Withdrawal stage processes:
- Stage process (methodology)
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
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Great learning experience!
Gassia Assadourian
I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola
Karima Loucif
Fantastic Training! Kola is a great teacher.
kiki Fredricks
Great time learning about The Lean Six Sigma
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Very quality, professional, really awesome and interactive learning experience. Thanks a lot @makewayglobal
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Overview
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and delegates will develop the capability to participate as a member of a team in the application of the key tools.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Product and Services Management.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Product and Service
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Benefits of product and service management, quality planning and relationship to ISO 9001 and TS 16949
- Introduction to the product lifecycle stages and methodology
- Role of the Product/Service Manager
- Introduction to market analysis, benchmarking, and understanding customer requirements
- Innovation stage process:
- Stage process (methodology)
- Idea generation, screening and product/service selection
- Product/service requirements document
- Business review process
- Stakeholder management
- Concept stage process:
- Stage process (methodology)
- Writing a business case
- Critical success factors (CSF)
- Product/service forecast and trend analysis
- Cost and value analysis
- Development stage process:
- Stage process (methodology)
- Introduction to prototyping, piloting and evaluation methods
- Introduction to quality function deployment
- Introduction to quality planning for the supply chain
- Launch stage process:
- Stage process (methodology)
- Introduction to launch planning
- Production/Service Stage process:
- Stage process (methodology)
- Role of process management and continual improvement
- Withdrawal stage processes:
- Stage process (methodology)
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
A good summary of Agile project management!
Joshua Agbogidi
The training sessions were involving and relevant to my workplace. post training support was also amaing
Gigaloluwa Ilori
Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..
Fiyinfoluwa Bamigbola
Very practical learning experience
Olanrewaju Ibidapo
The training was fantastic and interractive
Opeyemi Akintola
The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.
Jide Babalola
The sessions were very educating and eye opening! I look forward to putting to good use all i have learnt to improve processes organization.
Mary Ogunpeju
Excellent learning experience with Kola. I got my yellow badge in one sitting!!
Uduak Effiong
At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.
Aanuoluwapo S
A good summary of Agile project management!
Joshua Agbogidi
Pretty good Trainer. Kola is absolutely amazing and the company knows the lean six sigma well and communicates this well.
Ozioma Cynthia Ughelu
The training was thorough and the class was interesting. Nice work Kola!!
Adetola Adepoju
Excellent training Instructors
Bernard Okpe
At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.
Aanuoluwapo S
Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!
Obele Godsfavour
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After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
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