Introduction to Product and Service Management – FD105
₦400,000.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Introduction to Product and Service Management – FD105
₦400,000.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Overview
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and delegates will develop the capability to participate as a member of a team in the application of the key tools.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Product and Services Management.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Product and Service
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Benefits of product and service management, quality planning and relationship to ISO 9001 and TS 16949
- Introduction to the product lifecycle stages and methodology
- Role of the Product/Service Manager
- Introduction to market analysis, benchmarking, and understanding customer requirements
- Innovation stage process:
- Stage process (methodology)
- Idea generation, screening and product/service selection
- Product/service requirements document
- Business review process
- Stakeholder management
- Concept stage process:
- Stage process (methodology)
- Writing a business case
- Critical success factors (CSF)
- Product/service forecast and trend analysis
- Cost and value analysis
- Development stage process:
- Stage process (methodology)
- Introduction to prototyping, piloting and evaluation methods
- Introduction to quality function deployment
- Introduction to quality planning for the supply chain
- Launch stage process:
- Stage process (methodology)
- Introduction to launch planning
- Production/Service Stage process:
- Stage process (methodology)
- Role of process management and continual improvement
- Withdrawal stage processes:
- Stage process (methodology)
Contact training@makewayglobal.com to apply for this course.
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A great eye opener and a motivation for continuous improvement praticability
Kunle Akinbowale
This has been a fantastic experience for our organization. Incredible knowledge of Lean Six Sigma by the facilitator.
energy training
The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.
Robert Kato
They have a good grasp of all the trainings that they offer and support students to get their work out with great quality
AKANDE AUGUSTINE
I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay
Paul Machona
Overview
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and delegates will develop the capability to participate as a member of a team in the application of the key tools.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Product and Services Management.
Indicative study time: 16 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Product and Service
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Benefits of product and service management, quality planning and relationship to ISO 9001 and TS 16949
- Introduction to the product lifecycle stages and methodology
- Role of the Product/Service Manager
- Introduction to market analysis, benchmarking, and understanding customer requirements
- Innovation stage process:
- Stage process (methodology)
- Idea generation, screening and product/service selection
- Product/service requirements document
- Business review process
- Stakeholder management
- Concept stage process:
- Stage process (methodology)
- Writing a business case
- Critical success factors (CSF)
- Product/service forecast and trend analysis
- Cost and value analysis
- Development stage process:
- Stage process (methodology)
- Introduction to prototyping, piloting and evaluation methods
- Introduction to quality function deployment
- Introduction to quality planning for the supply chain
- Launch stage process:
- Stage process (methodology)
- Introduction to launch planning
- Production/Service Stage process:
- Stage process (methodology)
- Role of process management and continual improvement
- Withdrawal stage processes:
- Stage process (methodology)
Contact training@makewayglobal.com to apply for this course.
Great concept ! Looking forward to putting in practice! Very interactive teaching style! I highly recommend
Lucy Kemboi
Fantastic Training! Kola is a great teacher.
Nkiru Igwe
The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.
Jide Babalola
It opened my eyes to se new ways and methodologies of improving system processes
Taiwo Aluko
The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.
At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.
Aanuoluwapo S
The sessions were very educating and eye opening! I look forward to putting to good use all i have learnt to improve processes organization.
Mary Ogunpeju
Fantastic tutor for a professional and well executed course. Focused tuition to support learning with a friendly and open platform for discussion. Highly recommend!
Sam Ruark
Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!
Obele Godsfavour
The course is very well structured and was well delivered by the instructor.
Wilhelmina Atitsogbi
The training sessions were involving and relevant to my workplace. post training support was also amaing
Gigaloluwa Ilori
Great learning experience!
Gassia Assadourian
The training was thorough and the class was interesting. Nice work Kola!!
Adetola Adepoju
Fantastic Training! Kola is a great teacher.
kiki Fredricks
I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.
mary apamo
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Clients
After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
