Introduction to Process Design – FD106

500,000.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Process Design – FD106

500,000.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Course Duration

4 weeks / 16 hours

Overview

Gain an understanding of the fundamentals of process design with this introductory course. Delegates will learn the key knowledge and skills needed for process design in line with stakeholder and customer requirements – and the standardised processes required to deliver them. This course will also cover process performance, supply chains and ongoing improvement activities.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Process Design.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Process Management

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Introduction to process thinking and its place in ISO 9001
  • Tools for understanding the voice of the customer (Kano model, surveys, interviews)
  • Gathering stakeholder, regulatory, legislative, compliance and standards related requirements
  • A method to design/define a process
  • Key tools in process definition: SIPOC, flowchart
  • Defining measure of process performance (CTQ Trees and operational definition)
  • Supply chains and customers in supply chains
  • A method to standardise a process
  • Key tools in process standardisation: for example, e.g. SOPs, Visual Aids, 5S
  • Process design/definition applied in continual and step change improvement activities

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

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  • The training was great. The instructor is knowledgeable and explains the concepts very well. Thank you.

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  • Great time learning about The Lean Six Sigma

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  • Fantastic Training! Kola is a great teacher.

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  • MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker

    Kabir Walker Avatar Kabir Walker

Overview

Gain an understanding of the fundamentals of process design with this introductory course. Delegates will learn the key knowledge and skills needed for process design in line with stakeholder and customer requirements – and the standardised processes required to deliver them. This course will also cover process performance, supply chains and ongoing improvement activities.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Process Design.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Process Management

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Introduction to process thinking and its place in ISO 9001
  • Tools for understanding the voice of the customer (Kano model, surveys, interviews)
  • Gathering stakeholder, regulatory, legislative, compliance and standards related requirements
  • A method to design/define a process
  • Key tools in process definition: SIPOC, flowchart
  • Defining measure of process performance (CTQ Trees and operational definition)
  • Supply chains and customers in supply chains
  • A method to standardise a process
  • Key tools in process standardisation: for example, e.g. SOPs, Visual Aids, 5S
  • Process design/definition applied in continual and step change improvement activities

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

Additional Information

Course Duration

4 weeks / 16 hours

500,000.00

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  • Fantastic Training! Kola is a great teacher.

    kiki Fredricks Avatar kiki Fredricks

    Excellent training Instructors

    Bernard Okpe Avatar Bernard Okpe

    Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola
  • MakeWay Global is undoubtably the best training company I have worked with. Their professionalism, ability and willingness to help is genuinely second to none. Kabir Walker

    Kabir Walker Avatar Kabir Walker

    The course is very well structured and was well delivered by the instructor.

    Wilhelmina Atitsogbi Avatar Wilhelmina Atitsogbi

    A good summary of Agile project management!

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  • The facilitator "Mr Kola" was top notch

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    I am now Lean Six Sigma Yellow Belt certified. Thanks to MakeWay Global for training me. I will recommend MakeWay Global any day and any time to anyone. I am fully ready for my Green Belt certification training with MakeWay Global.

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    Very quality, professional, really awesome and interactive learning experience. Thanks a lot @makewayglobal

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  • The training sessions were involving and relevant to my workplace. post training support was also amaing

    Gigaloluwa Ilori Avatar Gigaloluwa Ilori

    The facilitator "Mr Kola" was top notch

    Rafael Ariguzor Avatar Rafael Ariguzor

    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

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    Fantastic Training! Kola is a great teacher.

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    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

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