Introduction to Process Design – FD106

$400.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Process Design – FD106

$400.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Course Duration

4 weeks / 16 hours

Overview

Gain an understanding of the fundamentals of process design with this introductory course. Delegates will learn the key knowledge and skills needed for process design in line with stakeholder and customer requirements – and the standardised processes required to deliver them. This course will also cover process performance, supply chains and ongoing improvement activities.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Process Design.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Process Management

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Introduction to process thinking and its place in ISO 9001
  • Tools for understanding the voice of the customer (Kano model, surveys, interviews)
  • Gathering stakeholder, regulatory, legislative, compliance and standards related requirements
  • A method to design/define a process
  • Key tools in process definition: SIPOC, flowchart
  • Defining measure of process performance (CTQ Trees and operational definition)
  • Supply chains and customers in supply chains
  • A method to standardise a process
  • Key tools in process standardisation: for example, e.g. SOPs, Visual Aids, 5S
  • Process design/definition applied in continual and step change improvement activities

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

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  • I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay

    Paul Machona Avatar Paul Machona
  • Fantastic Training! Kola is a great teacher.

    Nkiru Umeh Avatar Nkiru Umeh
  • They have a good grasp of all the trainings that they offer and support students to get their work out with great quality

    AKANDE AUGUSTINE Avatar AKANDE AUGUSTINE
  • A good summary of Agile project management!

    Joshua Agbogidi Avatar Joshua Agbogidi
  • The course is very well structured and was well delivered by the instructor.

    Wilhelmina Atitsogbi Avatar Wilhelmina Atitsogbi

Overview

Gain an understanding of the fundamentals of process design with this introductory course. Delegates will learn the key knowledge and skills needed for process design in line with stakeholder and customer requirements – and the standardised processes required to deliver them. This course will also cover process performance, supply chains and ongoing improvement activities.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Process Design.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Process Management

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Introduction to process thinking and its place in ISO 9001
  • Tools for understanding the voice of the customer (Kano model, surveys, interviews)
  • Gathering stakeholder, regulatory, legislative, compliance and standards related requirements
  • A method to design/define a process
  • Key tools in process definition: SIPOC, flowchart
  • Defining measure of process performance (CTQ Trees and operational definition)
  • Supply chains and customers in supply chains
  • A method to standardise a process
  • Key tools in process standardisation: for example, e.g. SOPs, Visual Aids, 5S
  • Process design/definition applied in continual and step change improvement activities

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

Additional Information

Course Duration

4 weeks / 16 hours

$400.00

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    The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.

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    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

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  • Great learning experience!

    Gassia Assadourian Avatar Gassia Assadourian

    A good summary of Agile project management!

    Joshua Agbogidi Avatar Joshua Agbogidi

    Fantastic Training! Kola is a great teacher.

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  • Thank you MakeWay Global for a seamless opportunity to learn and implement the LeanSixSigma body of knowledge. I made my black belt!

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    I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola

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  • A great eye opener and a motivation for continuous improvement praticability

    Kunle Akinbowale Avatar Kunle Akinbowale

    Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola

    The training delivered by Kola Olutimehin was superb and excellent, he is such a talented trainer in Lean six sigma.

    Bolatito Babafemi Avatar Bolatito Babafemi
  • The sessions were very educating and eye opening! I look forward to putting to good use all i have learnt to improve processes organization.

    Mary Ogunpeju Avatar Mary Ogunpeju

    The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.

    Eniola Boluogun Avatar Eniola Boluogun

    At the end of the lean six sigma training I was able to identify improvement opportunities for my work processes which will form my green belt project. Excellent training! Will definitely recommend.

    Aanuoluwapo S Avatar Aanuoluwapo S