Introduction to Process Design – FD106

$400.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Process Design – FD106

$400.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Additional Information

Course Duration

4 weeks / 16 hours

Overview

Gain an understanding of the fundamentals of process design with this introductory course. Delegates will learn the key knowledge and skills needed for process design in line with stakeholder and customer requirements – and the standardised processes required to deliver them. This course will also cover process performance, supply chains and ongoing improvement activities.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Process Design.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Process Management

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Introduction to process thinking and its place in ISO 9001
  • Tools for understanding the voice of the customer (Kano model, surveys, interviews)
  • Gathering stakeholder, regulatory, legislative, compliance and standards related requirements
  • A method to design/define a process
  • Key tools in process definition: SIPOC, flowchart
  • Defining measure of process performance (CTQ Trees and operational definition)
  • Supply chains and customers in supply chains
  • A method to standardise a process
  • Key tools in process standardisation: for example, e.g. SOPs, Visual Aids, 5S
  • Process design/definition applied in continual and step change improvement activities

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

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    Afuamhen Albert Avatar Afuamhen Albert

Overview

Gain an understanding of the fundamentals of process design with this introductory course. Delegates will learn the key knowledge and skills needed for process design in line with stakeholder and customer requirements – and the standardised processes required to deliver them. This course will also cover process performance, supply chains and ongoing improvement activities.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Process Design.

Indicative study time: 16 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Process Management

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Introduction to process thinking and its place in ISO 9001
  • Tools for understanding the voice of the customer (Kano model, surveys, interviews)
  • Gathering stakeholder, regulatory, legislative, compliance and standards related requirements
  • A method to design/define a process
  • Key tools in process definition: SIPOC, flowchart
  • Defining measure of process performance (CTQ Trees and operational definition)
  • Supply chains and customers in supply chains
  • A method to standardise a process
  • Key tools in process standardisation: for example, e.g. SOPs, Visual Aids, 5S
  • Process design/definition applied in continual and step change improvement activities

Contact training@makewayglobal.com to apply for this course.

Additional Information

Course Duration

4 weeks / 16 hours

Additional Information

Course Duration

4 weeks / 16 hours

$400.00

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  • Felicitation!!

    Marna Boyi Avatar Marna Boyi

    Great Course ..! Very Immersive.. and Hands On...The Kola(the facilitator) covered a large amount of the Subject matter under a short period while keeping it engaging..

    Fiyinfoluwa Bamigbola Avatar Fiyinfoluwa Bamigbola

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    I am now Lean Six Sigma Yellow Belt certified. Thanks to MakeWay Global for training me. I will recommend MakeWay Global any day and any time to anyone. I am fully ready for my Green Belt certification training with MakeWay Global.

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