Introduction to Stakeholder Communications – FD108

£300.00

*All prices are excluding VAT

Approved. Contents approved by the National Occupational Standards (UK)

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Introduction to Stakeholder Communications – FD108

£300.00

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Overview

Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.

Indicative study time: 8 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Soft Skills

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Verbal communications:
    • Creating a clear and concise message
    • Voice and body language
    • Presentation skills
    • Effective questioning
  • Written communications
  • Behaviour in communication:
    • Personal styles
    • Personality types
    • Communication styles
  • Listening skills
  • Giving and receiving feedback:
    • Feedback framework
    • Dealing with conflict
  • Negotiation:
    • Negotiation process
    • Skills in conducting a negotiation
  • Personal planning:
    • Customer and stakeholder communications in your organisation
    • Evaluation of communications
    • Action planning

Contact training@makewayglobal.com to apply for this course.

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  • The training delivered by Kola Olutimehin was superb and excellent, he is such a talented trainer in Lean six sigma.

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  • The training was thorough and the class was interesting. Nice work Kola!!

    Adetola Adepoju Avatar Adetola Adepoju
  • Great concept ! Looking forward to putting in practice! Very interactive teaching style! I highly recommend

    Lucy Kemboi Avatar Lucy Kemboi

Overview

Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.

Indicative study time: 8 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Soft Skills

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Verbal communications:
    • Creating a clear and concise message
    • Voice and body language
    • Presentation skills
    • Effective questioning
  • Written communications
  • Behaviour in communication:
    • Personal styles
    • Personality types
    • Communication styles
  • Listening skills
  • Giving and receiving feedback:
    • Feedback framework
    • Dealing with conflict
  • Negotiation:
    • Negotiation process
    • Skills in conducting a negotiation
  • Personal planning:
    • Customer and stakeholder communications in your organisation
    • Evaluation of communications
    • Action planning

Contact training@makewayglobal.com to apply for this course.

£300.00

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  • The course is very well structured and was well delivered by the instructor.

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    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

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  • The training was thorough and the class was interesting. Nice work Kola!!

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    Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.

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    The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.

    Jide Babalola Avatar Jide Babalola

    Great concept ! Looking forward to putting in practice! Very interactive teaching style! I highly recommend

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