Introduction to Stakeholder Communications – FD108

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Introduction to Stakeholder Communications – FD108

*All prices are excluding VAT

Online (Instructor Led)

Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.

Classroom (Physical)

Smaller class sizes foster discussions and provide a personal and interactive learning environment.

Overview

Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.

Indicative study time: 8 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Soft Skills

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Verbal communications:
    • Creating a clear and concise message
    • Voice and body language
    • Presentation skills
    • Effective questioning
  • Written communications
  • Behaviour in communication:
    • Personal styles
    • Personality types
    • Communication styles
  • Listening skills
  • Giving and receiving feedback:
    • Feedback framework
    • Dealing with conflict
  • Negotiation:
    • Negotiation process
    • Skills in conducting a negotiation
  • Personal planning:
    • Customer and stakeholder communications in your organisation
    • Evaluation of communications
    • Action planning

Contact training@makewayglobal.com to apply for this course.

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Overview

Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.

At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.

Indicative study time: 8 hours

Assessment: Assignment

Recommended prior knowledge: None required

Topic Areas: Soft Skills

Who is this Course for?

Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Indicative Course Content

  • Verbal communications:
    • Creating a clear and concise message
    • Voice and body language
    • Presentation skills
    • Effective questioning
  • Written communications
  • Behaviour in communication:
    • Personal styles
    • Personality types
    • Communication styles
  • Listening skills
  • Giving and receiving feedback:
    • Feedback framework
    • Dealing with conflict
  • Negotiation:
    • Negotiation process
    • Skills in conducting a negotiation
  • Personal planning:
    • Customer and stakeholder communications in your organisation
    • Evaluation of communications
    • Action planning

Contact training@makewayglobal.com to apply for this course.

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    Makeway Global is a highly professional organization. The quality of their materials, feedback and communication will push you to succeed

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