CONTINUOUS IMPROVEMENT IS NOT JUST A BUSINESS STRATEGY
September 21, 2026
Introduction to Stakeholder Communications – FD108
$400.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Introduction to Stakeholder Communications – FD108
$400.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
Overview
Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.
Indicative study time: 8 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Soft Skills
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Verbal communications:
- Creating a clear and concise message
- Voice and body language
- Presentation skills
- Effective questioning
- Written communications
- Behaviour in communication:
- Personal styles
- Personality types
- Communication styles
- Listening skills
- Giving and receiving feedback:
- Feedback framework
- Dealing with conflict
- Negotiation:
- Negotiation process
- Skills in conducting a negotiation
- Personal planning:
- Customer and stakeholder communications in your organisation
- Evaluation of communications
- Action planning
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
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Gigaloluwa Ilori
The training delivered by Kola Olutimehin was superb and excellent, he is such a talented trainer in Lean six sigma.
Bolatito Babafemi
Fantastic Training! Kola is a great teacher.
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I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola
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Very quality, professional, really awesome and interactive learning experience. Thanks a lot @makewayglobal
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Overview
Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.
Indicative study time: 8 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Soft Skills
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Verbal communications:
- Creating a clear and concise message
- Voice and body language
- Presentation skills
- Effective questioning
- Written communications
- Behaviour in communication:
- Personal styles
- Personality types
- Communication styles
- Listening skills
- Giving and receiving feedback:
- Feedback framework
- Dealing with conflict
- Negotiation:
- Negotiation process
- Skills in conducting a negotiation
- Personal planning:
- Customer and stakeholder communications in your organisation
- Evaluation of communications
- Action planning
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.
Eniola Boluogun
Very practical learning experience
Olanrewaju Ibidapo
The team is very professional and the quality of delivery is top notch. Customer satisfaction is also very good and it's good value for your time and money.
Eniola Boluogun
Makeway Global is a highly professional organization. The quality of their materials, feedback and communication will push you to succeed
Afolabi Odumuyiwa
It was a very insightful training experience, the facilitator had a good grasp of the topic and concept and his delivery style is excellent!
ADEBOLA SURAKAT
Fantastic Training! Kola is a great teacher.
Nkiru Igwe
I really enjoyed my journey with MakeWay Global. My Lean Six Sigma training was very interesting and useful Grand Merci à Kola
The facilitator "Mr Kola" was top notch
Rafael Ariguzor
I was impressed with Kola's in depth knowledge and passion on the subject matter. would definitely recommend MakeWay
Paul Machona
The training was thorough and the class was interesting. Nice work Kola!!
Adetola Adepoju
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mary apamo
The facilitator was knowledgeable and was able to break down the concepts and tools to everyone's level.
Jide Babalola
I am now Lean Six Sigma Yellow Belt certified. Thanks to MakeWay Global for training me. I will recommend MakeWay Global any day and any time to anyone. I am fully ready for my Green Belt certification training with MakeWay Global.
Afuamhen Albert
Top notch training, and i enjoyed every bit of it... Let's go on with Kaizen.
Chizuru Nwankwonta
Very quality, professional, really awesome and interactive learning experience. Thanks a lot @makewayglobal
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After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
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