CONTINUOUS IMPROVEMENT IS NOT JUST A BUSINESS STRATEGY
September 21, 2026
Introduction to Stakeholder Communications – FD108
₦500,000.00
*All prices are excluding VAT
Approved. Contents approved by the National Occupational Standards (UK)
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Introduction to Stakeholder Communications – FD108
₦500,000.00
*All prices are excluding VAT
Online (Instructor Led)
Join a scheduled class with a live instructor. Engage in activities, and communicate with your trainer and peers.
Classroom (Physical)
Smaller class sizes foster discussions and provide a personal and interactive learning environment.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
Overview
Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.
Indicative study time: 8 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Soft Skills
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Verbal communications:
- Creating a clear and concise message
- Voice and body language
- Presentation skills
- Effective questioning
- Written communications
- Behaviour in communication:
- Personal styles
- Personality types
- Communication styles
- Listening skills
- Giving and receiving feedback:
- Feedback framework
- Dealing with conflict
- Negotiation:
- Negotiation process
- Skills in conducting a negotiation
- Personal planning:
- Customer and stakeholder communications in your organisation
- Evaluation of communications
- Action planning
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
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Overview
Develop the fundamental skills required for effective stakeholder communications with this course. Delegates will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations. This course will enable participants to enhance their own stakeholder communication styles and help others within their organisation to do the same.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Stakeholder Communications.
Indicative study time: 8 hours
Assessment: Assignment
Recommended prior knowledge: None required
Topic Areas: Soft Skills
Who is this Course for?
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Indicative Course Content
- Verbal communications:
- Creating a clear and concise message
- Voice and body language
- Presentation skills
- Effective questioning
- Written communications
- Behaviour in communication:
- Personal styles
- Personality types
- Communication styles
- Listening skills
- Giving and receiving feedback:
- Feedback framework
- Dealing with conflict
- Negotiation:
- Negotiation process
- Skills in conducting a negotiation
- Personal planning:
- Customer and stakeholder communications in your organisation
- Evaluation of communications
- Action planning
Contact training@makewayglobal.com to apply for this course.
Additional Information
| Course Duration | 4 weeks / 16 hours |
|---|
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I enjoyed my training on lean six sigma. The trainer is very knowledgeable and he was able to expalin the concepts very well. I would recommend MakeWay Global for their quality and excellence.
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After payment, please send an email to connect@makewayglobal.com with (Name, Email Address and Telephone Number) or call +44 20 3858 3600.
Your confirmation will be e-mailed to you. Review it for accuracy and bring it with you to the training venue. Your confirmation verifies your course registration. Seating is limited. Refreshments and training resource kits are included in training fees.
TRANSFERS AND CANCELLATION POLICY
Transfers are permitted one time only within the calendar year. Transfer requests must be submitted in writing via e-mail no later than 7 business days before the programme start date. You may transfer into another training event that will be held before September 30, 2027. If you are unable to send a replacement, you forfeit your registration fee. If you are unable to attend the programme to which you transfer, you may send a replacement. All transfers and cancellations must be made in writing to connect@makewayglobal.com
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