This course will provide a comprehensive guide to the minute-taking process, equipping delegates with practical strategies for effective preparation, active listening, analysis, and note-taking. Through highly interactive sessions, participants will have the opportunity to practice taking minutes in a structured format.

Whether it is a formal Annual General Meeting or a weekly team meeting, minute-takers play a crucial role in accurately recording discussions, decisions, and action points. This course will empower you to capture the essential details, produce clear summaries, and facilitate follow-up actions.

By the end of this course, you will be able to:

• List what you need to do to prepare for meetings prior to, during and after the event
• State the role and responsibilities of a chairperson
• Demonstrate setting a well-structured agenda
• State common obstacles to effective listening and demonstrate your own listening skills
• Identify a method of note-taking that suits your preferred style
• Select the important and relevant points from a discussion
• State agreed accepted conventions for the format of minutes
• Produce an accurate set of minutes, clearly and concisely

Who Should Attend

• Administrative Staff
• Teams Leads
• Office Managers
• Executive Assistant