Emotional intelligence is the key to success, proven by a ground-breaking research study; people with high emotional intelligence are able to navigate the world of work with an optimistic approach, they are more able to handle setbacks, they enable strong business relationships and are able to solve conflict more easily.

Audiences now expect a high quality professional performance; increasingly, important decisions are made as a result of presentations. This course will help to move you from a good presenter to a great presenter. This course will be highly participate and is designed to develop presentation skills and build confidence via trainer input, personal assessment and interactive sessions.

Your presentation skills are just, if not more important than the information you are presenting. There are few things less inspiring than a dull presentation. You are the pivotal factor in delivering a powerful message. You can bring any topic to life as a skilled presenter.

During this three-day workshop, we will focus on business writing, proposal development, report writing as well as public/professional speaking, emphasising presentation skills. Communicating efficiently can be the difference between achieving your objective, or otherwise. This is an interactive course that requires effective communication throughout. We will work to enhance your skills – improve communication, improve relationships, improve results!

This course will guide delegates step-by-step through the minute-taking process; equipping them with ideas for successful preparation, listening, analysis and note-making. The event is highly participative and provides an opportunity for every delegate to take notes in an agreed format.

The specialized content of this course will allow delegates to return to work with a set of tools that can be applied immediately and effectively to noticeably improve their communication style. In order to extend your influence and authority in your organisation you need to be able to communicate ideas and concepts effectively to a wide audience, and in a non-technical way.

This business writing course gives confidence in the accuracy and completeness of their written communications, and allow them to make the right impression.